Yes, try on appointments are available at our Tanawha Studio on the Sunshine Coast, QLD. Please click the book try on button to see our full availability.

We ship Australia wide. All rentals will be shipped via Australia Post in an express post satchel, with a prepaid return satchel included.

No, dry cleaning costs are included in the hire fee. Simply return your outfit as is and we will handle the rest! Please do not attempt to clean any garments yourself.

No, unfortunately we do not currently offer a back up dress option.

Individual garment sizes are listed in the product description. We try to include sizes and the designers recommended measurements on all listings. We are happy to answer any questions about sizing, please use the contact us page to get in touch.

If your item does not fit, you can return it for a Online Gift Card (with 6 Month expiry) for the value of the rental fee, LESS all postage fees. You must contact Outfit of the Day and post back the item within 24 hours of the package being delivered.

Please contact us regarding the cancellation of your hire. See our cancellation policy below.

Bookings cancelled 14 days prior to the rental start date, will be entitled to a full refund, including any postage fees paid. 

Bookings Cancelled less than 14 days prior to the rental start date, will be entitled to a Online Gift Card (with 6 Month expiry) for the value of the rental fee and any postage fees paid LESS a cancellation fee of $25. 

Once a Booking has been posted (usually 1-3 days prior to rental start date, but up to 7 days – depending on your location) It cannot be cancelled. 

We offer some of our stock for sale via the for sale menu at the top of the page. Alternatively, contact us for further purchase enquiries.

If your rental finishes on a Sunday, public holiday or day that your nearest post office is closed, simply ensure the parcel is returned to the post office by the following business day at 4pm.

We clean and steam all garments before your hire. If the garment arrives creased due to postage handling, please do not iron. You may steam with a clothes steamer. Alternatively, hang the garment in the bathroom while you shower. The steam can help to remove creases.

Under no circumstances must you make any alterations or changes to a garment. Upon return if any alterations or damage have been caused to the garment, you will be charged for the full cost of replacing the item. The garment will then be posted back to you for you to keep.

Please notify us immediately of any marks or damage. If our dry cleaners know what caused the marks, they have a much better chance of being able to remove it. Once the dress is returned, we will employ our best efforts to clean or repair the garment.

Any rips, tears or damage will result in an extra charge to cover the cost of repair. 
If the damage is irreparable, you will be charged for the full cost of replacing the item. The garment will then be posted back to you for you to keep.